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Legal

Terms & Conditions

The terms that apply when you request a quote, place an order, or use this website.

This page is a standard template covering how this website and its lead forms work. Have a UAE legal advisor review and tailor it to your business before relying on it as your published policy.

Last updated: August 2026

1. About AJR Spare Parts

This website is operated by AJR Spare Parts Trading LLC ("AJR", "we", "us"), a supplier of genuine and aftermarket auto parts operating in the United Arab Emirates. AJR Spare Parts is an independent supplier and is not affiliated with, endorsed by, or an authorised dealer of any vehicle manufacturer named on this website. Brand names are used only to describe part compatibility.

2. Quotes and Orders

  • Prices quoted on WhatsApp, by email, or verbally are estimates until confirmed in writing and are subject to stock availability.
  • Parts are matched to the vehicle details (VIN, part number, make, model, and year) you provide. Please confirm these details carefully, as incorrect information may result in an incorrectly matched part.
  • An order is confirmed once you accept a quote and, where required, make payment or a deposit.

3. Delivery

Delivery timelines shared with you (including the 24 to 48 hour dispatch estimate for in-stock parts) are estimates, not guarantees, and can be affected by stock availability, location, and courier conditions.

4. Payment

We accept bank transfer and, where a payment gateway is connected, online payment via a secure hosted payment link. We do not collect card details directly through this website. See our payment page for details.

5. Returns and Fitment Issues

Because parts are matched to the specific vehicle details you provide, please confirm your VIN, part number, or vehicle details carefully before ordering. If a part does not match due to an error on our part, contact us promptly so we can resolve it.

6. Website Use

This website and its "Quick Part Request" and contact forms are provided to help you request quotes and reach our team. Content on this site, including pricing examples and part information, is provided for general guidance and may change without notice.

7. Contact

Questions about these terms can be sent to info@ajr.ae or on WhatsApp at 050 324 0800.