Legal
Privacy Policy
How AJR Spare Parts collects, uses, and protects the information you share with us.
Last updated: August 2026
1. Information We Collect
When you use the "Quick Part Request" box, the contact form, or message us directly, we may collect:
- Your name and phone or WhatsApp number
- Your vehicle's make, model, and the part or VIN you provide
- Any message or notes you include with your request
- Your email address, if you contact us by email
2. How We Use Your Information
- To identify the correct part for your vehicle and provide a quote
- To respond to your enquiry on WhatsApp, by phone, or by email
- To process and fulfil confirmed orders and payments
- To maintain a record of leads and enquiries for our internal team
3. How We Share Your Information
We do not sell your personal information. Information you submit through this website may be shared with:
- Our internal team, to respond to and fulfil your request
- WhatsApp, when you choose to send your request via the WhatsApp button (subject to WhatsApp's own privacy terms)
- Form processing and email delivery services we use to receive your submissions
- Payment providers, only if and when you proceed to pay an invoice online
4. Data Storage
Submissions from this website's forms may also be stored locally in your browser to power the internal team dashboard preview. This local data stays on your device and is not automatically shared elsewhere. If you would like any information you have submitted to us removed from our records, contact us using the details below.
5. Your Choices
- You can choose whether to send your request by WhatsApp or email
- You can request access to, correction of, or deletion of your information at any time
- You are not required to provide a phone number or car details to browse this website
6. Contact Us
For any privacy questions or requests, contact us at info@ajr.ae or on WhatsApp at 050 324 0800.